Description: 

The Quality Review and Improvement Committee (QRIC) is a multi-disciplinary, cross-divisional team of PAFMG physicians who convene twice a month to conduct case reviews. The purpose is to identify areas for improvement in patient care, optimize the quality of care, and provide feedback to clinicians, leaders, and system to prevent future errors and allow for shared best practices. Cases are referred from MIDAS/Risk department, patient relations department, clinical department. Quarterly reports of the clinical cases that were discussed and triaged are published in a report called Peggy Pearls. Addressing and mitigating bias is an integral component of this series. Case outcomes are not provided until an outcome vote has been taken by attendees in order to reduce bias.

Target Audience: 

Nurse Practitioner (NP)

Nurse, Registered (RN)

Physicians (MD or DO)

Physician Assistant (PA)

Learning Objectives: 

After Attending This Activity Learners Should Be Able To:

1. Evaluate the quality of care delivered through structured case review.

2. Discuss and apply current clinical standards and guidelines to assess care practices.

3. Deliver constructive feedback to PAFMG clinicians and leaders when opportunities for improvement are identified, while practicing evidence-based approaches to providing effective feedback.

4.Share clinical pearls and key lessons learned with PAFMG clinicians and leaders to promote continuous learning and quality improvement.

Providing Culturally Appropriate Care which is Free of Implicit Biases (AB 1195 & 241):

Learners are strongly encouraged to engage in self-directed learning related to the impact of implicit biases in this clinical area via the references provided below:

    • Social Determinants of Health (SDOH)/Cultural or Linguistic Considerations:
    • Implicit Bias Considerations (as it relates to the content):                                                                                    

Disclosure of Financial or In-Kind Commercial Support & Conflict of Interest

No one involved in the planning or presentation of this educational activity have any relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients. No financial or in-kind commercial support was received to produce or promote this educational activity.   

– Provider Designee/Verification: Fozia Ferozali, Ed.D. 

Committee Member(s)

Rosemary Bayan, PAFMG Risk Administrative Assistant, Planner has no relevant financial relationships to disclose at this time.

apurva marfatia, MD has no relevant financial relationships to disclose at this time.

Nancy Serpa, MD has no relevant financial relationships to disclose at this time.

Erin Weeden, JD, CPHRM has no relevant financial relationships to disclose at this time.

Session date: 
05/15/2026 - 12:15pm to 1:45pm PDT
  • 1.50 AMA PRA Category 1 Credit

    Physician Credit 

    Sutter Health designates this Live activity for a maximum of 1.50 AMA PRA Category 1 Credit™ for physicians. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

     

  • 1.50 Non-Physician Participation Credit

    Sutter Health designates this Live activity for a maximum of 1.50 Non-Physician Participation Credit. Non-Physicians should claim only the credit commensurate with the extent of their participation in the activity.

    AMA PRA Category 1 Credits HOURS™ Continuing Medical Education is acceptable for meeting the continuing education requirements for Pharmacists, Physician Assistants, Psychologists, Registered Nurses, and Respiratory Care Practitioners. For other disciplines, please check with the regulatory board for your discipline to confirm what type of credits meet the continuing education requirements. Continuing education hours for nurses accredited by ANCC, via Joint Accreditation.

     

  • 1.50 ANCC

    Nursing Credit - American Nurses Credentialing Center (ANCC) 

    Sutter Health designates this Live activity for a maximum of 1.50 ANCC contact hour(s). Nurses should claim only the credit commensurate with the extent of their participation in the activity.

     

  • 1.50 CA BRN

    Nursing Credit - California Board of Registered Nursing (CA BRN)
    This activity is approved for 1.50 contact hour(s) by Sutter Health, which is an approved provider by the California Board of Registered Nursing. (Provider Number 17182). Nurses should claim only the credit commensurate with the extent of their participation in the activity.

  • 1.50 IPCE

    This activity was planned by and for the healthcare team, and learners will receive 1.50 Interprofessional Continuing Education (IPCE) credit for learning and change.

     

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