Description

The Quality Review and Improvement Committee (QRIC) is a multi-disciplinary, cross-divisional team of PAFMG physicians who convene twice a month to conduct case reviews. The purpose is to identify areas for improvement in patient care, optimize the quality of care, and provide feedback to clinicians, leaders, and system to prevent future errors and allow for shared best practices. Cases are referred from MIDAS/Risk department, patient relations department, clinical department. Quarterly reports of the clinical cases that were discussed and triaged are published in a report called Peggy Pearls. Addressing and mitigating bias is an integral component of this series. Case outcomes are not provided until an outcome vote has been taken by attendees in order to reduce bias.

Target Audience: 

Physicians (MD or DO)

Nurses (RN or NP)

Learning Objectives: 

Upon completion of this course, learners should be able to:

- Review quality of care

- Discuss current standards

- Provide direct feedback to PAFMG clinicians and PAFMG leaders when opportunities for improvement are identified, including provision of training and practice to committee members in best practices for giving such feedback

- Share clinical pearls and learnings with PAFMG clinicians and PAFMG leaders in the spirit of ongoing learning and improvement

Providing Culturally Appropriate Care which is Free of Implicit Biases (AB 1195 & 241):

Social determinants of health:

Macias-Konstantopoulos WL, Collins KA, Diaz R, Duber HC, Edwards CD, Hsu AP, Ranney ML, Riviello RJ, Wettstein ZS, Sachs CJ. Race, Healthcare, and Health Disparities: A Critical Review and Recommendations for Advancing Health Equity. West J Emerg Med. 2023 Sep;24(5):906-918.

https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10527840/

Implicit bias:

Vela MB, Erondu AI, Smith NA, Peek ME, Woodruff JN, Chin MH. Eliminating Explicit and Implicit Biases in Health Care: Evidence and Research Needs. Annu Rev Public Health. 2022 Apr 5;43:477-501.

https://pubmed.ncbi.nlm.nih.gov/35020445/

Disclosure of Financial or In-Kind Commercial Support & Conflict of Interest

No one involved in the planning or presentation of this educational activity have any relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients. No financial or in-kind commercial support was received to produce or promote this educational activity.   

– Provider Designee/Verification:  Kerri Maya, PhD(c), MSL, RN, NPD-BC

Session date: 
04/17/2026 - 12:15pm to 1:45pm PDT
  • 1.00 AMA PRA Category 1 Credit

    Physician Credit 

    Sutter Health designates this Live activity for a maximum of 1.00 AMA PRA Category 1 Credit™ for physicians. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

     

  • 1.00 Non-Physician Participation Credit

    Sutter Health designates this Live activity for a maximum of 1.00 Non-Physician Participation Credit. Non-Physicians should claim only the credit commensurate with the extent of their participation in the activity.

    AMA PRA Category 1 Credits HOURS™ Continuing Medical Education is acceptable for meeting the continuing education requirements for Pharmacists, Physician Assistants, Psychologists, Registered Nurses, and Respiratory Care Practitioners. For other disciplines, please check with the regulatory board for your discipline to confirm what type of credits meet the continuing education requirements. Continuing education hours for nurses accredited by ANCC, via Joint Accreditation.

     

  • 1.00 ANCC

    Nursing Credit - American Nurses Credentialing Center (ANCC) 

    Sutter Health designates this Live activity for a maximum of 1.00 ANCC contact hour(s). Nurses should claim only the credit commensurate with the extent of their participation in the activity.

     

  • 1.00 CA BRN

    Nursing Credit - California Board of Registered Nursing (CA BRN)
    This activity is approved for 1.00 contact hour(s) by Sutter Health, which is an approved provider by the California Board of Registered Nursing. (Provider Number 17182). Nurses should claim only the credit commensurate with the extent of their participation in the activity.

  • 1.00 IPCE

    This activity was planned by and for the healthcare team, and learners will receive 1.00 Interprofessional Continuing Education (IPCE) credit for learning and change.

     

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