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0806-1_SMCS_GROW Leadership Program: Communication_Live
Description:
This leadership program explores how effective leadership fosters personal growth by emphasizing the power of meaningful relationships and purposeful influence. Participants will learn how strong leaders build trust, communicate authentically, and create environments where others feel valued and empowered. It also examines the role of empathy and active listening in cultivating lasting connections that drive both individual and collective progress. This session will be on how communication is the foundation to effective leadership.
Providing Culturally Appropriate Care which is Free of Implicit Biases (AB 1195 & 241):
Learners are strongly encouraged to engage in self-directed learning related to the impact of implicit biases in this clinical area via the references provided below:
Implicit Bias:
Röper, L. (n.d.). Tessa Charlesworth. Retrieved October 24, 2025, from https://jordanwiggins.org/wp-content/uploads/2025/09/5-ways-business-leaders-can-address-implicit-bias.pdf
Performance Institute. (2023, October 11). Leading with Intention: Confronting Implicit Bias in Organizational Leadership. Performanceinstitute.org. https://www.performanceinstitute.org/blog/leading-with-intention-confronting-implicit-bias-in-organizational-leadership
Target Audience
Physicians (MD or DO)
Physician Assistant (PA)
Learning Objectives
After Attending This Activity Learners Should Be Able To:
1. Apply active listening with curiosity and humble inquiry strategies to foster a culture of learning.
2. Practice the skills of courageous conversations
3. Describe key techniques for active listening and demonstrate how to apply them effectively in patient interactions to enhance communication and trust.
Disclosure of Financial or In-Kind Commercial Support & Conflict of Interest
No one involved in the planning or presentation of this educational activity have any relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients. No financial or in-kind commercial support was received to produce or promote this educational activity.
– Provider Designee/Verification: Fozia Ferozali, Ed.D.
Laurie Gregg
Rebecca Lachona, MA, ACC
Kaitlyn Pahler, BS
Rebecca Lachona, MA, ACC
Accreditation
In support of improving patient care, Sutter Health, is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), and the Association of Social Work Boards (ASWB) to provide continuing education for the healthcare team.
Credit Designation Statement
Sutter Health designates this LIVE activity for a maximum of 1.50 AMA PRA Category 1 Credits™. Learners should claim only the credit commensurate with the extent of their participation in the activity.
Note to Other Disciplines: Non-Physician Participation Credit (AKA - AMA PRA Category 1 Credits HOURS™) Continuing Medical Education is acceptable for meeting the continuing education requirements for Pharmacists, Physician Assistants, Psychologists, Registered Nurses, and Respiratory Care Practitioners. For other disciplines, please check with the regulatory board for your discipline to confirm what type of credits meet the continuing education requirements. Continuing education hours for nurses accredited by ANCC, via Joint Accreditation.
Available Credit
- 1.50 AMA PRA Category 1 Credit™
Physician Credit
Sutter Health designates this Live activity for a maximum of 1.50 AMA PRA Category 1 Credit™ for physicians. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
- 1.50 Non-Physician Participation Credit
Sutter Health designates this Live activity for a maximum of 1.50 Non-Physician Participation Credit. Non-Physicians should claim only the credit commensurate with the extent of their participation in the activity.
AMA PRA Category 1 Credits HOURS™ Continuing Medical Education is acceptable for meeting the continuing education requirements for Pharmacists, Physician Assistants, Psychologists, Registered Nurses, and Respiratory Care Practitioners. For other disciplines, please check with the regulatory board for your discipline to confirm what type of credits meet the continuing education requirements. Continuing education hours for nurses accredited by ANCC, via Joint Accreditation.