Managing Agitation with a Person-centered approach

0824_SHSO_Managing Agitation with Person centered approaches_EM

Description: 

This presentation will review current best practices and evidence-based strategies for understanding and managing agitation, including pharmacologic and non-pharmacologic strategies and considerations for special populations (older adults, children, pregnancy, etc.) and different settings.

Assembly Bills 1195 & 241- Culturally Appropriate Care which is Free of Implicit Biases:

Learners are strongly encouraged to engage in self-directed learning related to the impact of implicit biases in this clinical area via the references provided below:

  1. Ryu, E., Jenkins, G. D., Wang, Y., Olfson, M., Talati, A., Lepow, L., Coombes, B. J., Charney, A. W., Glicksberg, B. S., Mann, J. J., Weissman, M. M., Wickramaratne, P., Pathak, J., & Biernacka, J. M. (2023). The importance of social activity to risk of major depression in older adults. Psychological medicine, 53(6), 2634–2642. https://doi.org/10.1017/S0033291721004566
  2. Agboola, I. K., Coupet, E., Jr, & Wong, A. H. (2021). "The Coats That We Can Take Off and the Ones We Can't": The Role of Trauma-Informed Care on Race and Bias During Agitation in the Emergency Department. Annals of emergency medicine, 77(5), 493–498. https://doi.org/10.1016/j.annemergmed.2020.11.021

Target Audience

Nurse Practitioner (NP)

Nurse, Registered (RN)

Physicians (MD or DO)

Physician Assistant (PA)

Psychologists

Social Workers

Learning Objectives

Upon completing this learning activity, participants will be able to:

1. Describe the benefits of non-pharmacologic agitation management practices (including team approaches), and the risks of restrictive interventions.

2. Identify 2 strategies for reducing clinician bias in the assessment of agitation.

3. Understand 3 critical factors to consider when choosing an appropriate pharmacologic agent to manage agitation.

Course summary
Available credit: 
  • 1.00 AMA PRA Category 1 Credit

    Physician Credit 

    Sutter Health designates this Enduring activity for a maximum of 1.00 AMA PRA Category 1 Credit™ for physicians. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

     

  • 1.00 Non-Physician Participation Credit

    Sutter Health designates this Enduring activity for a maximum of 1.00 Non-Physician Participation Credit. Non-Physicians should claim only the credit commensurate with the extent of their participation in the activity.

    AMA PRA Category 1 Credits HOURS™ Continuing Medical Education is acceptable for meeting the continuing education requirements for Pharmacists, Physician Assistants, Psychologists, Registered Nurses, and Respiratory Care Practitioners. For other disciplines, please check with the regulatory board for your discipline to confirm what type of credits meet the continuing education requirements. Continuing education hours for nurses accredited by ANCC, via Joint Accreditation.

     

  • 1.00 ANCC

    Nursing Credit - American Nurses Credentialing Center (ANCC) 

    Sutter Health designates this Enduring activity for a maximum of 1.00 ANCC contact hour(s). Nurses should claim only the credit commensurate with the extent of their participation in the activity.

     

  • 1.00 ASWB-ACE

    Social Work Credit 

    As a Jointly Accredited Organization, Sutter Health is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1.00 continuing education credits.

     

  • 1.00 CA BRN

    Nursing Credit - California Board of Registered Nursing (CA BRN)
    This activity is approved for 1.00 contact hour(s) by Sutter Health, which is an approved provider by the California Board of Registered Nursing. (Provider Number 17182). Nurses should claim only the credit commensurate with the extent of their participation in the activity.

Course opens: 
10/24/2025
Course expires: 
01/24/2026
Rating: 
0

Disclosure of Financial or In-Kind Commercial Support & Conflict of Interest

No one involved in the planning or presentation of this educational activity have any relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients. No financial or in-kind commercial support was received to produce or promote this educational activity.

– Provider Designee/Verification: Fozia Ferozali, Ed.D

Accreditation

In support of improving patient care, Sutter Health, is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), and the Association of Social Work Boards (ASWB) to provide continuing education for the healthcare team.

 

Credit Designation Statement

Sutter Health designates this LIVE activity for a maximum of 1.00 AMA PRA Category 1 Credits™ for physicians and 1.00 continuing professional development contact hours for nurses, and 1.00 approved continuing education hours for social workers.  Learners should claim only the credit commensurate with the extent of their participation in the activity.

Note to Other Disciplines: Non-Physician Participation Credit (AKA - AMA PRA Category 1 Credits HOURS™) Continuing Medical Education is acceptable for meeting the continuing education requirements for Pharmacists, Physician Assistants, Psychologists, Registered Nurses, and Respiratory Care Practitioners. For other disciplines, please check with the regulatory board for your discipline to confirm what type of credits meet the continuing education requirements. Continuing education hours for nurses accredited by ANCC, via Joint Accreditation.

Available Credit

  • 1.00 AMA PRA Category 1 Credit

    Physician Credit 

    Sutter Health designates this Enduring activity for a maximum of 1.00 AMA PRA Category 1 Credit™ for physicians. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

     

  • 1.00 Non-Physician Participation Credit

    Sutter Health designates this Enduring activity for a maximum of 1.00 Non-Physician Participation Credit. Non-Physicians should claim only the credit commensurate with the extent of their participation in the activity.

    AMA PRA Category 1 Credits HOURS™ Continuing Medical Education is acceptable for meeting the continuing education requirements for Pharmacists, Physician Assistants, Psychologists, Registered Nurses, and Respiratory Care Practitioners. For other disciplines, please check with the regulatory board for your discipline to confirm what type of credits meet the continuing education requirements. Continuing education hours for nurses accredited by ANCC, via Joint Accreditation.

     

  • 1.00 ANCC

    Nursing Credit - American Nurses Credentialing Center (ANCC) 

    Sutter Health designates this Enduring activity for a maximum of 1.00 ANCC contact hour(s). Nurses should claim only the credit commensurate with the extent of their participation in the activity.

     

  • 1.00 ASWB-ACE

    Social Work Credit 

    As a Jointly Accredited Organization, Sutter Health is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1.00 continuing education credits.

     

  • 1.00 CA BRN

    Nursing Credit - California Board of Registered Nursing (CA BRN)
    This activity is approved for 1.00 contact hour(s) by Sutter Health, which is an approved provider by the California Board of Registered Nursing. (Provider Number 17182). Nurses should claim only the credit commensurate with the extent of their participation in the activity.

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