
0502_SHU_Managing for Clinical Excellence - Fall 2025_Live
Description:
At Sutter Health, our leaders and care teams play a pivotal role in realizing our vision of delivering the highest standards in quality, access, and affordability across the healthcare continuum. To meet this mission, they require not only deep knowledge of our healthcare environment but also practical skills in process improvement, team leadership, change management, and patient partnership. Since its inception in 1999, the Managing Clinical Excellence (MCE) program has been a cornerstone in preparing clinical leaders to drive meaningful transformation. The program equips participants with the tools and insights needed to lead integrated care initiatives, enhance clinical outcomes, and foster a culture of continuous improvement. Designed for improving clinical processes, supporting integration strategies, or conducting related research, MCE targets individuals at the supervisory level and above. Participants gain exposure to real-world challenges and solutions, empowering them to lead with confidence and contribute to Sutter Health’s strategic goals.
Target Audience
Nurse Practitioner (NP)
Nurse, Registered (RN)
Pharmacists (PharmD)
Physicians (MD or DO)
Physician Assistant (PA)
Social Workers
Other Healthcare Professionals
Learning Objectives
By the end of this learning activity, learners will be able to:
1 Describe foundational principles and frameworks for leadership to improve patient safety
2 Identify new practice and policy initiatives related to high-risk patient safety areas that require leadership accountability for implementation
3 Apply leadership and safety management principles to improve high-risk patient safety areas using pragmatic self-assessment tools and strategies
4. Engage patient and family partners in the healthcare team will apply strategies to engage patients and their families in process improvement work in alignment with organizational initiatives focused on quality and safety outcomes.
5. Demonstrate change leadership acumen in improvement work and apply strategies to improve inter-professional teamwork through focused topics on leadership, communication, collaboration, decision making and resolution.
6. Apply the knowledge and skills to employee HFE concepts to improving human performance and reduce the risks associated with error.

Disclosure of Financial or In-Kind Commercial Support & Conflict of Interest
No one else involved in the planning or presentation of this educational activity have any relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients. No financial or in-kind commercial support was received to produce or promote this educational activity.
– Provider Designee/Verification: Fozia Ferozali, Ed.D
Accreditation

In support of improving patient care, Sutter Health, is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), and the Association of Social Work Boards (ASWB) to provide continuing education for the healthcare team.
Credit Designation Statement
Sutter Health designates this LIVE activity for a maximum of 42.50 AMA PRA Category 1 Credits™ for physicians, 42.50 continuing professional development contact hours for nurses, 42.50 knowledge-based contact hours for pharmacists, 42.50 approved continuing education hours for social workers, and 42.50 approved continuing education hours for physical therapists. Learners should claim only the credit commensurate with the extent of their participation in the activity.
Note to Other Disciplines: Non-Physician Participation Credit (AKA - AMA PRA Category 1 Credits HOURS™) Continuing Medical Education is acceptable for meeting the continuing education requirements for Pharmacists, Physician Assistants, Psychologists, Registered Nurses, and Respiratory Care Practitioners. For other disciplines, please check with the regulatory board for your discipline to confirm what type of credits meet the continuing education requirements. Continuing education hours for nurses accredited by ANCC, via Joint Accreditation.
Attendance & Credit Claiming
Text the 6-letter attendance verification code to (916) 866-7913 to claim credit.
Available Credit
- 42.50 ACPE
Pharmacy Credit - Accreditation Council of Pharmacy Education (ACPE)
Sutter Health designates this Live activity for a maximum of 42.50 of ACPE credit(s). Credits for pharmacists and technicians will be transmitted to CPE Monitor and will be available within 60 days post-activity pending submission of individual NABP e-PID and DOB (mm/dd only). Pharmacists should claim only the credit commensurate with the extent of their participation in the activity.
- 42.50 AMA PRA Category 1 Credit™
Physician Credit
Sutter Health designates this Live activity for a maximum of 42.50 AMA PRA Category 1 Credit™ for physicians. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
- 42.50 Non-Physician Participation Credit
Sutter Health designates this Live activity for a maximum of 42.50 Non-Physician Participation Credit. Non-Physicians should claim only the credit commensurate with the extent of their participation in the activity.
AMA PRA Category 1 Credits HOURS™ Continuing Medical Education is acceptable for meeting the continuing education requirements for Pharmacists, Physician Assistants, Psychologists, Registered Nurses, and Respiratory Care Practitioners. For other disciplines, please check with the regulatory board for your discipline to confirm what type of credits meet the continuing education requirements. Continuing education hours for nurses accredited by ANCC, via Joint Accreditation.
- 42.50 ANCC
Nursing Credit - American Nurses Credentialing Center (ANCC)
Sutter Health designates this Live activity for a maximum of 42.50 ANCC contact hour(s). Nurses should claim only the credit commensurate with the extent of their participation in the activity.
- 42.50 ASWB-ACE
Social Work Credit
As a Jointly Accredited Organization, Sutter Health is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 42.50 continuing education credits.
- 42.50 CA BRN
Nursing Credit - California Board of Registered Nursing (CA BRN)
This activity is approved for 42.50 contact hour(s) by Sutter Health, which is an approved provider by the California Board of Registered Nursing. (Provider Number 17182). Nurses should claim only the credit commensurate with the extent of their participation in the activity. - 42.50 IPCE
This activity was planned by and for the healthcare team, and learners will receive 42.50 Interprofessional Continuing Education (IPCE) credit for learning and change.

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