
0784_SHSO_Implicit Bias and Cultural Humility_EM_2026
Description:
This course explores the impact of implicit bias in healthcare, including how unconscious attitudes can influence patient care and contribute to health disparities. Learners will examine examples such as the barriers faced by LGBTQ+ patients, understand the broader implications for California’s diverse communities, and develop skills in cultural humility, empathetic communication, and bias recognition. Designed to meet the requirements of AB 1407 (nurses) and AB 2194 (pharmacists), the module provides evidence-based strategies for bias mitigation and concludes with a self-assessment and personal commitment to change.
Assembly Bills 1195 & 241- Culturally Appropriate Care which is Free of Implicit Biases:
Learners are strongly encouraged to engage in self-directed learning related to the impact of implicit biases in this clinical area via the references provided below:
- Carroll, S. (2019). Respecting and empowering vulnerable populations: Contemporary terminology. The Journal for Nurse Practitioners;15(3): 228- 231. https://doi.org/10.1016/j.nurpra.2018.12.031
- Crenshaw, K. (1989). Demarginalizing the intersection of race and sex: A Black feminist critique of antidiscrimination doctrine, feminist theory, and antiracist politics. University of Chicago Legal Forum: Vol. 1989: Iss 1, Article 8. https://chicagounbound.uchicago.edu/uclf/vol1989/iss1/8/
- Dargahi, H., Monajemi, A., Soltani, A., Nedaie, H. & Labaf, A. (2022). Anchoring errors in emergency medicine residents and faculties. Med J Islam Repub Iran; 36: 124. doi: 10.47176/mjiri.36.124. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9700406/#:~:text=Data%20showed%20Faculties%20were%20significantly,75%25).
- Doherty, T. & Carroll, A. (2020). Believing in overcoming cognitive biases. AMA Journal of Ethics. 22(9): E773-778. doi: 10.1001/amajethics.2020.773. https://journalofethics.ama-assn.org/article/believing-overcoming-cognitive-biases/2020-09
- Tervalon, M. & Murray-Garcia, J. (1998). Cultural humility versus cultural competence: A critical distinction in defining physician training outcomes in multicultural education. Journal of Health Care for the Poor and Underserved; 9(2): 117-125. doi: https://doi.org/10.1353/hpu.2010.0233
Target Audience
Nurse Practitioner (NP)
Nurse, Registered (RN)
Pharmacists (PharmD)
Physicians (MD or DO)
Social Workers
Other Healthcare Professionals
Students of Health Professions
Learning Objectives
By the end of this training, the learner will be able to:
1. Identify personal and institutional biases and misinformation that can impair care or promote patient harm.
2. Recognize non-clinical causes for and the impact of health disparities.
3. Explain how promoting "cultural competency" fails to consider the role of intersectionality and can stereotype the patient's experience.
4. Formulate how to apply "cultural humility" to patient and family encounters as an alternative and empathetic approach to build trust.
5. Implement evidence-based bias mitigation strategies through a personal commitment to change.
6. Consider what recommendations you can make to your team to promote trust and create a more equitable health system by incorporating equity "into the fabric" of healthcare practice at Sutter Health.
Disclosure of Financial or In-Kind Commercial Support & Conflict of Interest
No one involved in the planning or presentation of this educational activity have any relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients. No financial or in-kind commercial support was received to produce or promote this educational activity.
– Provider Designee/Verification: Fozia Ferozali, Ed.D
Accreditation

In support of improving patient care, Sutter Health, is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), and the Association of Social Work Boards (ASWB) to provide continuing education for the healthcare team.
Credit Designation Statement
Sutter Health designates this Enduring Materials activity for a maximum of 1.00 AMA PRA Category 1 CreditsTM for physicians, 1.00 continuing professional development contact hours for nurses, 1.00 knowledge-based contact hours for pharmacists and 1.00 approved continuing education hours for social workers. Learners should claim only the credit commensurate with the extent of their participation in the activity.
Note to Other Disciplines: Non-Physician Participation Credit (AKA - AMA PRA Category 1 Credits HOURS™) Continuing Medical Education is acceptable for meeting the continuing education requirements for Pharmacists, Physician Assistants, Psychologists, Registered Nurses, and Respiratory Care Practitioners. For other disciplines, please check with the regulatory board for your discipline to confirm what type of credits meet the continuing education requirements. Continuing education hours for nurses accredited by ANCC, via Joint Accreditation.
Credit Claiming
Learners will follow the credit claiming pathway listed in the learning activity course outline to completion.
Available Credit
- 1.00 ACPE
Pharmacy Credit - Accreditation Council of Pharmacy Education (ACPE)
Sutter Health designates this Enduring activity for a maximum of 1.00 of ACPE credit(s). Credits for pharmacists and technicians will be transmitted to CPE Monitor and will be available within 60 days post-activity pending submission of individual NABP e-PID and DOB (mm/dd only). Pharmacists should claim only the credit commensurate with the extent of their participation in the activity.
- 1.00 AMA PRA Category 1 Credit™
Physician Credit
Sutter Health designates this Enduring activity for a maximum of 1.00 AMA PRA Category 1 Credit™ for physicians. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
- 1.00 Non-Physician Participation Credit
Sutter Health designates this Enduring activity for a maximum of 1.00 Non-Physician Participation Credit. Non-Physicians should claim only the credit commensurate with the extent of their participation in the activity.
AMA PRA Category 1 Credits HOURS™ Continuing Medical Education is acceptable for meeting the continuing education requirements for Pharmacists, Physician Assistants, Psychologists, Registered Nurses, and Respiratory Care Practitioners. For other disciplines, please check with the regulatory board for your discipline to confirm what type of credits meet the continuing education requirements. Continuing education hours for nurses accredited by ANCC, via Joint Accreditation.
- 1.00 ANCC
Nursing Credit - American Nurses Credentialing Center (ANCC)
Sutter Health designates this Enduring activity for a maximum of 1.00 ANCC contact hour(s). Nurses should claim only the credit commensurate with the extent of their participation in the activity.
- 1.00 ASWB-ACE
Social Work Credit
As a Jointly Accredited Organization, Sutter Health is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1.00 continuing education credits.
- 1.00 CA BRN
Nursing Credit - California Board of Registered Nursing (CA BRN)
This activity is approved for 1.00 contact hour(s) by Sutter Health, which is an approved provider by the California Board of Registered Nursing. (Provider Number 17182). Nurses should claim only the credit commensurate with the extent of their participation in the activity.

Facebook
X
LinkedIn
Forward