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0946_SHU_Specialty Service Line - Fundamentals of Facilitation_Live- 9/30/26
Description:
Clinicians and care team members within the Sutter’s Specialty Service Lines play a critical role in delivering patient facing education through group medical visits, prenatal education, and shared learning experiences. As these models continue to expand, there is an opportunity to intentionally enhance facilitation practices that promote engagement, psychological safety, and meaningful participation among patients and care teams. This four hour Fundamentals of Facilitation course is designed to strengthen facilitation skills that support effective, patient centered group education. Participants will explore facilitation as a purposeful approach to guiding group learning, supporting shared decision making, and fostering connection and trust within diverse patient populations. The course emphasizes practical strategies that align with the specific specialty service line goals and support scalable, team based models of care. Through interactive discussion, reflection, and applied practice, learners will refine techniques to engage participants, respond to group dynamics, and adapt facilitation approaches in real time. The focus is on enhancing the quality and impact of patient facing education by creating supportive learning environments that encourage participation, reflection, and behavior change.
Target Audience
Nurse, Registered (RN)
Physicians (MD or DO)
Physician Assistant (PA)
Other Healthcare Professionals
Learning Objectives
By the end of this program, the participants will be able to:
1. Demonstrate mastery of facilitation techniques to effectively lead patient-centered group visits and education that promote engagement, psychological safety, and shared decision-making across specialty service lines.
2. Design engaging learning activities that support active patient and care team participation and align with team-based, scalable models of care.
3. Manage group dynamics and conflict by using strategies that foster trust, inclusion, and effective communication in real time.
4. Evaluate learning outcomes and adapt facilitation approaches to enhance patient education, support behavior change, and improve overall care delivery.
Disclosure of Financial or In-Kind Commercial Support & Conflict of Interest
No one involved in the planning or presentation of this educational activity have any relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients. No financial or in-kind commercial support was received to produce or promote this educational activity.
– Provider Designee/Verification: Fozia Ferozali, Ed.D
Accreditation
In support of improving patient care, Sutter Health, is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), and the Association of Social Work Boards (ASWB) to provide continuing education for the healthcare team.
Credit Designation Statement
Sutter Health designates this LIVE activity for a maximum of 4.00 AMA PRA Category 1 Credits™ for physicians, 4.00 continuing professional development contact hours for nurses and 4.00 interprofessional continuing education (IPCE) credits for additional clinical learners whose regulatory board accepts the credit type. Learners should claim only the credit commensurate with the extent of their participation in the activity.
Note to Other Disciplines: Non-Physician Participation Credit (AKA - AMA PRA Category 1 Credits HOURS™) Continuing Medical Education is acceptable for meeting the continuing education requirements for Pharmacists, Physician Assistants, Psychologists, Registered Nurses, and Respiratory Care Practitioners. For other disciplines, please check with the regulatory board for your discipline to confirm what type of credits meet the continuing education requirements. Continuing education hours for nurses accredited by ANCC, via Joint Accreditation.
Available Credit
- 4.00 AMA PRA Category 1 Credit™
Physician Credit
Sutter Health designates this Live activity for a maximum of 4.00 AMA PRA Category 1 Credit™ for physicians. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
- 4.00 Non-Physician Participation Credit
Sutter Health designates this Live activity for a maximum of 4.00 Non-Physician Participation Credit. Non-Physicians should claim only the credit commensurate with the extent of their participation in the activity.
AMA PRA Category 1 Credits HOURS™ Continuing Medical Education is acceptable for meeting the continuing education requirements for Pharmacists, Physician Assistants, Psychologists, Registered Nurses, and Respiratory Care Practitioners. For other disciplines, please check with the regulatory board for your discipline to confirm what type of credits meet the continuing education requirements. Continuing education hours for nurses accredited by ANCC, via Joint Accreditation.
- 4.00 CA BRN
Nursing Credit - California Board of Registered Nursing (CA BRN)
This activity is approved for 4.00 contact hour(s) by Sutter Health, which is an approved provider by the California Board of Registered Nursing. (Provider Number 17182). Nurses should claim only the credit commensurate with the extent of their participation in the activity. - 4.00 IPCE
This activity was planned by and for the healthcare team, and learners will receive 4.00 Interprofessional Continuing Education (IPCE) credit for learning and change.