
0736_SHSO_Manager Accelerator Program - Cohort 24_Live
Description:
The Manager Accelerator Program (MAP) is a dynamic leadership development experience designed to empower frontline leaders at Sutter Health. Through a series of interactive sessions and practical learning experiences, MAP helps participants cultivate managerial courage, emotional intelligence, and inclusive leadership practices. The program also emphasizes operational excellence, equipping leaders to effectively manage their business units in alignment with Sutter Health’s Mission and Leadership Commitments. Each session includes pre-work and post-work assignments to reinforce learning and encourage reflection. Participants will engage in a structured journey that includes: - Live and/or virtual sessions - On-the-job application (performance/process improvement) projects - Peer learning and collaboration - Access to curated leadership resources MAP is more than a training—it's a transformational experience that supports leaders in becoming confident, compassionate, and capable stewards of their teams and departments.
Target Audience
Nurse Practitioner (NP)
Nurse, Registered (RN)
Other Healthcare Professionals
Students of Health Professions
Physical Therapist
Learning Objectives
By the end of this course, learners will be able to:
1. Demonstrate awareness of Emotional Intelligence strengths and opportunities around: Self Awareness, Self-Management, and Relationship Management.
2. Identify strategies, such as mindfulness practices, to support your Emotional Intelligence.
3. Create an actionable plan to support your ongoing growth and development in areas of opportunity for your Emotional Intelligence.
4. Create a conversation plan to continually strive to demonstrate inclusive conversation skills that support an inclusive and belonging environment through courageous conversations.
5. Explain and coach others on the change process and underlying concepts of change management.
6. Integrate change management frameworks, such as ADKAR and CLARC, into your SCL2 experiential learning project.
7. Apply a foundational understanding of how habits work, how to create meaningful leadership habits, and create systems to sustain successful leadership practices that are tracked through self-reflection and accountability partners.
8. Summarize various approaches to team problem solving and practice the skill application through coaching demonstrations.
Disclosure of Financial or In-Kind Commercial Support & Conflict of Interest
No one involved in the planning or presentation of this educational activity have any relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients. No financial or in-kind commercial support was received to produce or promote this educational activity.
– Provider Designee/Verification: Fozia Ferozali, Ed.D
Catherine Fry
Casey Olsen, PT, FAAOMPT
Debbie Nereson, Masters of Communication
Debbie Nereson, Masters of Communication
Kerri Maya, RN, PhD(c), MSL, RN, NPD-BC
J. Laura Van Pelt
Catherine Fry
BARBARA KIVOWITZ, PFA (patient family advisor) & MSW
Kerri Maya, RN, PhD(c), MSL, RN, NPD-BC
Debbie Nereson, Masters of Communication
Casey Olsen, PT, FAAOMPT
J. Laura Van Pelt
Sarah Zimmerman-Lopez, BA - Organizational Leadership
Ellie Hubbard, Certified Patient Experience Professional
BARBARA KIVOWITZ, PFA (patient family advisor) & MSW
Debbie Nereson, Masters of Communication
Sarah Zimmerman-Lopez, BA - Organizational Leadership
Accreditation

In support of improving patient care, Sutter Health, is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), and the Association of Social Work Boards (ASWB) to provide continuing education for the healthcare team.
Credit Designation Statement
Sutter Health designates this LIVE activity for a maximum of 27.25 continuing professional development contact hours for nurses, 27.25 approved general continuing education hours for social workers, 27.25 PTBC credit hours for Physical Therapists and 27.25 Interprofessional Continuing Education (IPCE) credits for additional healthcare professionals. Learners should claim only the credit commensurate with the extent of their participation in the activity.
Attendance & Credit Claiming
Text the 6-letter attendance verification code to (916) 866-7913 to claim credit.
Available Credit
- 27.25 Non-Physician Participation Credit
Sutter Health designates this Live activity for a maximum of 27.25 Non-Physician Participation Credit. Non-Physicians should claim only the credit commensurate with the extent of their participation in the activity.
AMA PRA Category 1 Credits HOURS™ Continuing Medical Education is acceptable for meeting the continuing education requirements for Pharmacists, Physician Assistants, Psychologists, Registered Nurses, and Respiratory Care Practitioners. For other disciplines, please check with the regulatory board for your discipline to confirm what type of credits meet the continuing education requirements. Continuing education hours for nurses accredited by ANCC, via Joint Accreditation.
- 27.25 ANCC
Nursing Credit - American Nurses Credentialing Center (ANCC)
Sutter Health designates this Live activity for a maximum of 27.25 ANCC contact hour(s). Nurses should claim only the credit commensurate with the extent of their participation in the activity.
- 27.25 ASWB-ACE
Social Work Credit
As a Jointly Accredited Organization, Sutter Health is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 27.25 continuing education credits.
- 27.25 CA BRN
Nursing Credit - California Board of Registered Nursing (CA BRN)
This activity is approved for 27.25 contact hour(s) by Sutter Health, which is an approved provider by the California Board of Registered Nursing. (Provider Number 17182). Nurses should claim only the credit commensurate with the extent of their participation in the activity. - 27.25 IPCE
This activity was planned by and for the healthcare team, and learners will receive 27.25 Interprofessional Continuing Education (IPCE) credit for learning and change.
- 27.25 PTBC
Physical Therapy Board of California
Sutter Health designates this Live activity for a maximum of 27.25 PTBC credit(s). Physical therapists should claim only the credit commensurate with the extent of their participation in the activity.

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