Description: 

This activity will prepare care management professionals to transform and optimize care management programs to better support value-based care populations. Participants will explore strategies to expand services to patients with varying levels of care needs, improve care coordination, reduce total cost of care, and increase reach across value-based care populations. The activity will also address standardized processes and workflows designed to improve efficiency, reduce duplication, minimize friction, and enhance care delivery across the continuum.

Assembly Bills 1195 & 241- Culturally Appropriate Care which is Free of Implicit Biases:

Learners are strongly encouraged to engage in self-directed learning related to the impact of implicit biases in this clinical area via the references provided below:

Social Determinants of Health (SDOH)/Cultural or Linguistic Considerations

•  
• Baker, D. W. (2024). Achieving Health Care Equity Requires a Systems Approach. The Joint Commission Journal on Quality and Patient Safety, 50(1), 1–5. https://doi.org/10.1016/j.jcjq.2023.10.018
• Wang, P., Vienneau, M., Vogeli, C., Schiavoni, K., Jubelt, L., & Mendu, M. L. (2023). Reframing Value-Based Care Management: Beyond Cost Reduction and Toward Patient Centeredness. JAMA health forum, 4(6), e231502. https://doi.org/10.1001/jamahealthforum.2023.1502

Implicit Bias

• Vela, M. B., Erondu, A. I., Smith, N. A., Peek, M. E., Woodruff, J. N., & Chin, M. H. (2022). Eliminating Explicit and Implicit Biases in Health Care: Evidence and Research Needs. Annual review of public health, 43, 477–501. https://doi.org/10.1146/annurev-publhealth-052620-103528