Team Working Together

0575_SHU_Managing for Clinical Excellence - Spring 2025_Live

Sacramento, CA US
May 9, 2025

Description: 

Sutter Health leaders and care teams are critical to fulfilling our vision of achieving the highest levels of quality, access and affordability. They need specific knowledge and exposure to our healthcare environment as well as tools in process improvement, leading teams, driving change and partnering with patients. The MCE program has helped equip these teams for success since 1999.  The course is designed for clinical leaders, practitioners, administrators and other healthcare professionals whose work involves improving and/or supporting clinical processes and clinical integration strategies or conducting related research. The target level is supervisors and above.

Target Audience

Nurse Practitioner (NP)

Nurse, Registered (RN)

Pharmacists (PharmD)

Physicians (MD or DO)

Physician Assistant (PA)

Social Workers (SW)

Physical Therapist (PT)

Other Healthcare Professionals

 

 

Learning Objectives

By the end of this learning activity, learners will be able to:

1. Describe foundational principles and frameworks for leadership to improve patient safety

2. Identify new practice and policy initiatives related to high-risk patient safety areas that require leadership accountability for implementation

3. Apply leadership and safety management principles to improve high-risk patient safety areas using pragmatic self-assessment tools and strategies

4. Engage patient and family partners in the healthcare team will apply strategies to engage patients and their families in process improvement work in alignment with organizational initiatives focused on quality and safety outcomes.

5. Demonstrate change leadership acumen in improvement work and apply strategies to improve inter-professional teamwork through focused topics on leadership, communication, collaboration, decision making and resolution.

6. Apply the knowledge and skills to employee HFE concepts to improving human performance and reduce the risks associated with error.

Course summary
Available credit: 
  • 50.00 ACPE

    Pharmacy Credit - Accreditation Council of Pharmacy Education (ACPE) 

    Sutter Health designates this Live activity for a maximum of 50.00 of ACPE credit(s). Credits for pharmacists and technicians will be transmitted to CPE Monitor and will be available within 60 days post-activity pending submission of individual NABP e-PID and DOB (mm/dd only). Pharmacists should claim only the credit commensurate with the extent of their participation in the activity.

     

  • 50.00 AMA PRA Category 1 Credit

    Physician Credit 

    Sutter Health designates this Live activity for a maximum of 50.00 AMA PRA Category 1 Credit™ for physicians. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

     

  • 50.00 Non-Physician Participation Credit

    Sutter Health designates this Live activity for a maximum of 50.00 Non-Physician Participation Credit. Non-Physicians should claim only the credit commensurate with the extent of their participation in the activity.

    AMA PRA Category 1 Credits HOURS™ Continuing Medical Education is acceptable for meeting the continuing education requirements for Pharmacists, Physician Assistants, Psychologists, Registered Nurses, and Respiratory Care Practitioners. For other disciplines, please check with the regulatory board for your discipline to confirm what type of credits meet the continuing education requirements. Continuing education hours for nurses accredited by ANCC, via Joint Accreditation.

     

  • 50.00 ANCC

    Nursing Credit - American Nurses Credentialing Center (ANCC) 

    Sutter Health designates this Live activity for a maximum of 50.00 ANCC contact hour(s). Nurses should claim only the credit commensurate with the extent of their participation in the activity.

     

  • 50.00 ASWB-ACE

    Social Work Credit 

    As a Jointly Accredited Organization, Sutter Health is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 50.00 continuing education credits.

     

  • 50.00 CA BRN

    Nursing Credit - California Board of Registered Nursing (CA BRN)
    This activity is approved for 50.00 contact hour(s) by Sutter Health, which is an approved provider by the California Board of Registered Nursing. (Provider Number 17182). Nurses should claim only the credit commensurate with the extent of their participation in the activity.

  • 50.00 IPCE

    This activity was planned by and for the healthcare team, and learners will receive 50.00 Interprofessional Continuing Education (IPCE) credit for learning and change.

     

  • 50.00 PTBC

    Physical Therapy Board of California

    Sutter Health designates this Live activity for a maximum of 50.00 PTBC credit(s). Physical therapists should claim only the credit commensurate with the extent of their participation in the activity.

Course opens: 
03/12/2025
Course expires: 
06/09/2025
Event starts: 
05/09/2025 - 8:00am PDT
Event ends: 
05/09/2025 - 5:00pm PDT
Rating: 
0

Assembly Bills 1195 & 241- Culturally Appropriate Care which is Free of Implicit Biases:

Tucker Edmonds et al (2024)“The Journey to an Incentive-Based Health Equity Quality Index” New England Journal of Medicine Catalyst

Social Determinants of Healthcare:

Glynn P, Lloyd-Jones DM, Feinstein MJ, Carnethon M, Khan SS. Disparities in Cardiovascular Mortality Related to Heart Failure in the United States. J Am Coll Cardiol. 2019 May 14;73(18):2354-2355. doi: 10.1016/j.jacc.2019.02.042. PMID: 31072580.

Patrick Hayes Learning Center
2700 Gateway Oaks Dr.
Sacramento, CA 95833
United States

Disclosure of Financial or In-Kind Commercial Support & Conflict of Interest

No one else involved in the planning or presentation of this educational activity have any relevant financial relationship(s) to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients. No financial or in-kind commercial support was received to produce or promote this educational activity.

– Provider Designee/Verification: Kerri Maya, PhD(c), MSL, RN, NPD-BC

Committee Member(s)

Carole Bennett, Ph.D.

has no relevant financial relationships to disclose at this time.

Katrina Holmes

has no relevant financial relationships to disclose at this time.

Bill Isenberg, MD, PhD

has no relevant financial relationships to disclose at this time.

BARBARA KIVOWITZ, PFA (patient family advisor) & MSW

has no relevant financial relationships to disclose at this time.
Course Director(s)

Frank Khan, MAS, MBA, CPPS, CPHQ, HACP

has no relevant financial relationships to disclose at this time.
Peer Reviewer(s)

Julieta Dominguez-Jones, MD

has no relevant financial relationships to disclose at this time.
has no relevant financial relationships to disclose at this time.

Kaitlynn Thurman, RN

has no relevant financial relationships to disclose at this time.
Planner(s)

Carole Adell, Masters Human Resources and Organization Development, Lean Six Sigma Black Belt

has no relevant financial relationships to disclose at this time.

Kristen Azar, RN BSN MSN/MPH PhD FAHA

has a financial relationship (Grant Or Contract) with Johnson and Johnson;.
has a financial relationship (Grant Or Contract) with Genentech;.

Carole Bennett, Ph.D.

has no relevant financial relationships to disclose at this time.

Ryan Darke, MHA, MBB, FACHE

has no relevant financial relationships to disclose at this time.

Therese Frank, Director of Quality and Patient Safety, RN, MS

has no relevant financial relationships to disclose at this time.

Eli Harning

has no relevant financial relationships to disclose at this time.

Ellie Hubbard, Certified Patient Experience Professional

has no relevant financial relationships to disclose at this time.

Bill Isenberg, MD, PhD

has no relevant financial relationships to disclose at this time.

Michelle Keating, MSN, RN, CNL, CPXP, CPHQ, CPPS

has no relevant financial relationships to disclose at this time.

Frank Khan, MAS, MBA, CPPS, CPHQ, HACP

has no relevant financial relationships to disclose at this time.

BARBARA KIVOWITZ, PFA (patient family advisor) & MSW

has no relevant financial relationships to disclose at this time.

Javier Reyes, Experience of Care, Program Manager, MBA, PMP

has no relevant financial relationships to disclose at this time.

Margaret Schilling, Lisa Schilling RN MPH CPHQ

has no relevant financial relationships to disclose at this time.

Hardeep Singh, MD, MPH

has a financial relationship (Consultant) with Leapfrog;.

Audrey Thompson

has no relevant financial relationships to disclose at this time.

Kesa Williams

has no relevant financial relationships to disclose at this time.
Speaker(s)

Carole Adell, Masters Human Resources and Organization Development, Lean Six Sigma Black Belt

has no relevant financial relationships to disclose at this time.

Kristen Azar, RN BSN MSN/MPH PhD FAHA

has a financial relationship (Grant Or Contract) with Johnson and Johnson;.
has a financial relationship (Grant Or Contract) with Genentech;.

Carole Bennett, Ph.D.

has no relevant financial relationships to disclose at this time.

Ryan Darke, MHA, MBB, FACHE

has no relevant financial relationships to disclose at this time.

Therese Frank, Director of Quality and Patient Safety, RN, MS

has no relevant financial relationships to disclose at this time.

Bryanna Gallaway, MPA-HSA, CPXP

has no relevant financial relationships to disclose at this time.

Eli Harning

has no relevant financial relationships to disclose at this time.

Katrina Holmes

has no relevant financial relationships to disclose at this time.

Ellie Hubbard, Certified Patient Experience Professional

has no relevant financial relationships to disclose at this time.

Bill Isenberg, MD, PhD

has no relevant financial relationships to disclose at this time.

Michelle Keating, MSN, RN, CNL, CPXP, CPHQ, CPPS

has no relevant financial relationships to disclose at this time.

Frank Khan, MAS, MBA, CPPS, CPHQ, HACP

has no relevant financial relationships to disclose at this time.

Javier Reyes, Experience of Care, Program Manager, MBA, PMP

has no relevant financial relationships to disclose at this time.

Margaret Schilling, Lisa Schilling RN MPH CPHQ

has no relevant financial relationships to disclose at this time.

Hardeep Singh, MD, MPH

has a financial relationship (Consultant) with Leapfrog;.

Audrey Thompson

has no relevant financial relationships to disclose at this time.

Kesa Williams

has no relevant financial relationships to disclose at this time.

Accreditation

In support of improving patient care, Sutter Health, is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), the American Nurses Credentialing Center (ANCC), and the Association of Social Work Boards (ASWB) to provide continuing education for the healthcare team.

 

Credit Designation Statement

Sutter Health designates this LIVE activity for a maximum of 54.00 AMA PRA Category 1 Credits™ for physicians, 54.00 continuing professional development contact hours for nurses, 54.00 knowledge-based contact hours for pharmacists, 54.00 approved continuing education hours for social workers, and 54.00 approved continuing education hours for physical therapists. Learners should claim only the credit commensurate with the extent of their participation in the activity.

Note to Other DisciplinesAMA PRA Category 1 Credits HOURS™ Continuing Medical Education is acceptable for meeting the continuing education requirements for Pharmacists, Physician Assistants, Psychologists, Registered Nurses, and Respiratory Care Practitioners. For other disciplines, please check with the regulatory board for your discipline to confirm what type of credits meet the continuing education requirements. Continuing education hours for nurses accredited by ANCC, via Joint Accreditation.

 

Attendance & Credit Claiming

Text the 6-letter attendance verification code to (916) 866-7913 to claim credit.

Available Credit

  • 50.00 ACPE

    Pharmacy Credit - Accreditation Council of Pharmacy Education (ACPE) 

    Sutter Health designates this Live activity for a maximum of 50.00 of ACPE credit(s). Credits for pharmacists and technicians will be transmitted to CPE Monitor and will be available within 60 days post-activity pending submission of individual NABP e-PID and DOB (mm/dd only). Pharmacists should claim only the credit commensurate with the extent of their participation in the activity.

     

  • 50.00 AMA PRA Category 1 Credit

    Physician Credit 

    Sutter Health designates this Live activity for a maximum of 50.00 AMA PRA Category 1 Credit™ for physicians. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

     

  • 50.00 Non-Physician Participation Credit

    Sutter Health designates this Live activity for a maximum of 50.00 Non-Physician Participation Credit. Non-Physicians should claim only the credit commensurate with the extent of their participation in the activity.

    AMA PRA Category 1 Credits HOURS™ Continuing Medical Education is acceptable for meeting the continuing education requirements for Pharmacists, Physician Assistants, Psychologists, Registered Nurses, and Respiratory Care Practitioners. For other disciplines, please check with the regulatory board for your discipline to confirm what type of credits meet the continuing education requirements. Continuing education hours for nurses accredited by ANCC, via Joint Accreditation.

     

  • 50.00 ANCC

    Nursing Credit - American Nurses Credentialing Center (ANCC) 

    Sutter Health designates this Live activity for a maximum of 50.00 ANCC contact hour(s). Nurses should claim only the credit commensurate with the extent of their participation in the activity.

     

  • 50.00 ASWB-ACE

    Social Work Credit 

    As a Jointly Accredited Organization, Sutter Health is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 50.00 continuing education credits.

     

  • 50.00 CA BRN

    Nursing Credit - California Board of Registered Nursing (CA BRN)
    This activity is approved for 50.00 contact hour(s) by Sutter Health, which is an approved provider by the California Board of Registered Nursing. (Provider Number 17182). Nurses should claim only the credit commensurate with the extent of their participation in the activity.

  • 50.00 IPCE

    This activity was planned by and for the healthcare team, and learners will receive 50.00 Interprofessional Continuing Education (IPCE) credit for learning and change.

     

  • 50.00 PTBC

    Physical Therapy Board of California

    Sutter Health designates this Live activity for a maximum of 50.00 PTBC credit(s). Physical therapists should claim only the credit commensurate with the extent of their participation in the activity.

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